Download Help

Downloads are not available for purchase on mobile devices.

You are only able to download the file one time per purchase. 

Resources for playing back your video on a desktop or laptop computer:
The downloaded videos are in the .mp4 file format.
The file will probably be found in your “Downloads” folder, unless you specified a different location.

On a Mac:
How to use Quicktime Player
If QuickTime Player can‘t open an audio or video file

On Windows:
Windows Media Player 12 supports .mp4
File types supported by Windows Media Player


If you have problems with your download, please email